Terms & Conditions

CANCELLATION/REFUND POLICY:

We offer a 48-hour cancellation period starting from the time of the payment of your initial deposit or full course amount. If you cancel within this time, we will refund your payment in full.

Cancelling your course outside of this window will result in you losing your deposit.

If you have booked a place on a course that is starting within fourteen (14) days, the 48-hour cancellation policy does not apply.

If the course is cancelled or postponed by School of Connection for any reason, you will be eligible for a full refund.

COURSE PAYMENT:

The remaining balance of your course fee is due 48-hours before the course starts. Failure to pay your remaining balance before the deadline may result in you losing your deposit and your place on the course. If you then wish to join a future course, you will have to pay the deposit again.

CHANGING COURSE DATES:

If you wish to change courses, postpone your course or move to another date, we will need at least fourteen (14) days notice from the course start date.

Asking to change courses, postpone or move to another date within fourteen (14) days of your course starting will result in losing your deposit and you will have to pay it again to rejoin another course.

Please note: The times and dates of the course are made clear in your booking confirmation email. School of Connection are not responsible for reminding you of when your course is taking place, although you will be sent information on how to join approximately one week prior to the course starting.

REDEEMING MISSED CLASSES:

If you miss one (1) of the classes in your course, you can redeem that class only for free by joining another group. This can be arranged by contacting your trainer. You will be allocated a space in the next available class, but we cannot always guarantee that it will be in close proximity to your current course.

If you miss more than one class, you have the option of either paying to do an additional class on another group, or moving to a new group entirely and paying 50% of the full course price.

Additional classes are charged at £124.50 for in-person courses and £74.50 for online courses.